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Customer Service

Internet Protocol Television (abbrIPTV) is the method of delivering content to your television over the internet as opposed to via an antenna, radio signals, or cables. IPTV uses your home’s own internet signal to bring content to your television through some sort of content delivery system via a set-top box or other plug in system.

And nowadays, Internet Protocol Television is one of the most basic and useful technologies currently in the market. Due to its seamless flow and uninterrupted access, IPTV is of major use to all broadcasters along with their customers. Furthermore, with advancements in communication technology, the value of IPTV as compared to other streaming services is increasing.

Since IPTV happens to be a nascent technology, many people cannot figure out its intricacies and find it very hard to set it up. This is where a trained firm like Setplex comes in. Beyond the technical knowhow and command of technology, Setplex offers fantastic customer service that strives to be of use to everyone each at each step.

Managing and Maintenance

Technology can be quite the hassle when it comes to maintenance. Many companies and individuals have thus struggled with maintaining and managing IPTV systems after installation. Setplex offers the best solutions in IPTV management and system maintenance. Setplex’s customer service effectively makes it a very simple process as its professionals are there to help every step of the way. We offer round the clock maintenance to keep your servers and systems up and running at the max throughout the day.

Round the Clock Service

IPTV systems are often left running throughout the day. Hence, a fault can occur at any time requiring maintenance as faulty servers can end up causing major losses. Keeping this in mind, Setplex offers round the clock customer support. With our 24 hour professional service, we ensure that all issues faced by our customers are resolved as soon as possible. Moreover, our staff is extremely quick to respond to customer queries throughout the day. Our customer service is designed to be of use all through the day, and the night as well.

Helping you every step of the way

Setplex does not simply install your IPTV system. We are there for our customers every step of the way. From installation to managing, to maintenance, we offer the best service at every single point. We care deeply about our customers and their businesses, and it is our ethos to keep them happy. With round the clock service, maintenance services, and regular checkups, we make sure all technical issues are resolved quickly.

From installation to broadcasting, our experts are there for customers at every single step. We make sure no stone is left unturned in our quest to provide our customers the best and most thorough service possible. It is Setplex’s belief that a sale cannot be considered true if the customer is not satisfied.

Customer satisfaction is the basic need of every company, and Setplex does its best to fulfill that need for all customers.

Check out Setplex website for more information.

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Setplex IPTV and OTTInterested in our IPTV and OTT services? Learn more about NoraGO and Setplex

Categories: IPTV


Joe mcdonough · May 11, 2018 at 1:24 am

can I connect my setplex sp-110 to my sharp-roku smart tv?

Mary L McLaughlin · May 11, 2018 at 9:21 pm

How to set up Setplex to vizio Smart TV

    Setplex.com · May 29, 2018 at 3:19 pm

    At Setplex we’re here to help you every step of the way.
    From configuration and initial setup, all the way through the running of the broadcast – our dedicated experts are on hand 24/7 to deal with any and all queries.

    Get in touch and let us know how we can help.
    You can contact us through email, chat and phone.

    Phone: +1-855-738-7539

      Veronica Wright · September 5, 2018 at 12:29 am

      How do i make a payment for my nora go acct. This is very frustrating

        Setplex.com · September 26, 2018 at 9:10 am

        Hello. Visit our NoraGO Page https://setplex.com/en/norago.html
        It’s easy to use shopping cart with billing and payment functionality. You can order any type of service be it streaming live tv, content delivery network or even catchup tv shows recording system, please do not forget to specify number of seats you’d like to have so we can give you a correct estimation.

Patrick Duncan · June 5, 2018 at 12:17 am

I just found your blog and I’ve found every article I’ve read very helpful.

Austin K · August 9, 2018 at 10:40 pm

I’m a big fan of your software. How can I get in touch with the sales team? Is it better to send an email or go through your website?

Doug zwindle · August 17, 2018 at 1:20 pm

Where can I buy the Setplex SP110.

    Setplex.com · September 26, 2018 at 8:57 am

    Hello. Setplex is the technology platform. We don’t sell set top boxes.

Costume · August 26, 2018 at 8:16 am

I used to be able to find good advice from your blog articles.

Damian Garbacz · August 27, 2018 at 5:54 pm

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Adolfo · September 2, 2018 at 5:56 pm

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Kacper Haas · November 6, 2018 at 9:21 pm

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thank you once again.

Joey Proctor · November 9, 2018 at 11:47 am

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It was inspiring. Keep on posting!

Trump · November 10, 2018 at 6:37 pm

Very good post. I’m experiencing a few of these issues as well.

frieds · November 29, 2018 at 5:58 pm

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the opposite specialists of this sector do not realize this.
You must continue your writing.

btc · November 30, 2018 at 4:50 pm

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Milo Fesenmyer · December 1, 2018 at 1:13 am

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paris · February 7, 2019 at 11:50 pm

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