Internet Protocol Television (abbr. IPTV) is the method of delivering content to your television over the internet as opposed to via an antenna, radio signals, or cables. IPTV uses your home’s own internet signal to bring content to your television through some sort of content delivery network via a set-top box or other plug-in system.
And nowadays, Internet Protocol Television is one of the most basic and useful technologies currently in the market. Due to its seamless flow and uninterrupted access, IPTV is of major use to all broadcasters along with their customers. Furthermore, with advancements in communication technology, the value of IPTV as compared to other streaming services is increasing.
Since IPTV happens to be a nascent technology, many people cannot figure out its intricacies and find it very hard to set it up. This is where a trained firm like Setplex comes in. Beyond the technical know-how and command of technology, Setplex offers fantastic IPTV customer service that strives to be of use to everyone at each step.
Managing and Maintenance
Technology can be quite the hassle when it comes to maintenance. Many companies and individuals have thus struggled with maintaining and managing IPTV systems after setting up. Setplex offers the best solutions in IPTV management and system maintenance. Setplex’s customer service effectively makes it a very simple process as its professionals are there to help every step of the way. We offer round the clock maintenance to keep your servers and systems up and running at the max throughout the day.
Round the Clock Service
IPTV systems are often left running throughout the day. Hence, a fault can occur at any time requiring maintenance as faulty servers can end up causing major losses. Keeping this in mind, Setplex offers round the clock customer support. With our 24 hour professional service, we ensure that all issues faced by our customers are resolved as soon as possible. Moreover, our staff is extremely quick to respond to customer queries throughout the day. Our customer service is designed to be of use all through the day, and the night as well.
Helping you every step of the way
Setplex does not simply set up your IPTV system. We are there to support our customers every step of the way. From installation to management, to maintenance, we offer the best service at every single point. We care deeply about our customers and their businesses, and it is our ethos to keep them happy. With round the clock IPTV customer service, maintenance services, and regular checkups, we make sure all technical issues are resolved quickly.
From installation to broadcasting, our experts are there for customers at every single step. We make sure no stone is left unturned in our quest to provide our customers with the best and most thorough service possible. It is Setplex’s belief that a sale cannot be considered true if the customer is not satisfied.
Customer satisfaction is the basic need of every company, and Setplex does its best to fulfill that need for all customers.
