SETPLEX MAKES MANAGING
AND MAINTAINING YOUR
SYSTEM A SIMPLE PROCESS

Setplex STB Box

At Setplex we’re here to help you every step of the way. From configuration and initial setup, all the way through the running of the broadcast – our dedicated experts are on hand 24/7 to deal with any and all queries.

24×7 / 365 Days Setplex Support

Manage support through your dashboard

Aftercare service

Through our unique product aftercare service we can dispatch engineers at any time, day or night, 365 days a year. Our engineers carry with them some of the most sophisticated fault-finding equipment available, so you can be sure that any call-outs will be completed with the minimum of fuss and in the shortest timeframe possible.

Real-Time Analysis

Setplex offers real-time analysis of all audio/ visual streams that pass through the gateway. Our real-time notification system tells you of any unusual events such as continuity errors in the streams, decryption faults and high-bit error rates of the inputs.

Unique Fault-Management System

Through the unique fault-management system you can detect and correct problems before your customers even witness them. If you need further assistance at any point you can always contact our 24 hour network support team.

Looking to get more details and pricing?

Visit our quote page and give us some detail about your project and one of our sales executives will give you a call to discuss options and pricing for your platform.

CONTACT US