Cali, Colombia / New York, USA – November 19, 2025
Emcali (Empresas Municipales de Cali), one of Colombia’s most important public service institutions, serving the Cali region, has selected Setplex to modernize its legacy IPTV service into a next-generation TV platform offering a seamless multi-screen app experience. Setplex will deploy the Zapflex integrated video platform to strengthen Emcali’s multi-play offer, unlock new revenue streams, and position them as a digital leader in Colombia’s entertainment market.
A Transformative Business Model
Delivered in a PaaS (Platform as a Service) model, Zapflex enables Emcali to expand with no upfront investment, a fast time to market, and a simple all-inclusive per-subscriber pricing model with costs that scale in line with growth. This business model is a critical enabler—removing barriers to entry, accelerating deployment, and giving Emcali the flexibility to compete effectively with national operators.
A Complete Video Ecosystem
Zapflex provides Emcali with every component required to operate a state-of-the-art video service:
- A centralized management system for subscribers, billing, and content.
- All-in-one video processing to prepare and package content for efficient online delivery
- A powerful content delivery network supporting live TV, VOD, and catch-up with built-in storage and adaptive streaming.
- Custom-branded multi-screen applications presenting Emcali’s service across all major platforms
- Tools for performance monitoring, audience insights, and service optimization.
With Setplex, we are bringing modern video services to Cali. This is adaptive television—reliable, scalable, and available for our subscribers across all their screens. Our partnership with Setplex strengthens our role as the region’s technology leader enabling us to expand by partnering with regional ISPs.
We are proud to partner with Emcali to bring world-class streaming experiences to Colombian viewers. What makes this project so powerful is not just the technology transformation, but also the business model behind it: no upfront investment, a super-fast time to market, and straightforward per-subscriber pricing, which allows Emcali to scale confidently with a partner who is invested in their growth.
About Setplex
Setplex is a pioneering online video delivery technology company serving service and media providers worldwide with simple, powerful and scalable online video solutions. Through its powerful portfolio of software products, Setplex enables service operators and media owners to offer comprehensive online video services with integrated content and subscriber management.
Delivering Video Value
www.setplex.com
About Emcali
Emcali (Empresas Municipales de Cali) is the municipal utility company serving the Cali region, Colombia. As the region’s sole provider of water, electricity, telecommunications, and internet services, Emcali plays a central role in the city’s infrastructure and digital transformation. Emcali is committed to delivering high-quality, sustainable, and innovative services that improve the lives of Cali’s residents. Learn more at www.emcali.com.co
For further information, please contact:
Jack Scarr
SVP Marketing
Setplex
+44 (0) 7763 497171
[email protected]
