Sales Engineer LATAM

Job description

Since 2006 Setplex has redefined the way video is managed and consumed. We focus on delivering the best UI/UX across all our platforms and providing the best quality. Setplex is an ideal company to advance your career with a friendly work environment and a highly motivated team! We have a startup mentality - but with 16 years of experience as a profitable business. Come join us!

Role: Sales Engineer

Latin America (Remote)

Employment: Full-time

Setplex is looking for a passionate pre-sales engineer who has a high level of technical understanding and expertise across media and entertainment domain solutions that includes video middleware, encoding/transcoding, content delivery network, mobile and STB applications, content security and video analytics. The SE will play a key role in supporting the sales process by spearheading all technical discussions and providing the optimal solution to fit/integrate Setplex’s product offerings into a customer’s existing architecture. The main responsibilities of the job are:

  • Support sales operations in the region by qualifying the scope and feasibility of the leads both inbound and generated by the marketing efforts
  • Partner with sales team to plan, prepare and execute on strategic deals with the complex life cycle
  • Manage all technical aspects of RFI/RFP responses and provide solution proposals to the prospect
  • Work closely with product management, engineering, solution architects and marketing to understand product technology, roadmap, architecture, and product-market fit
  • Work closely with the sales team to fulfill customer requirements
  • Assists in the formulation and sales support collaterals, knowledge base, tutorials, and other related documents
  • Analyze the market needs and the competitor solution

Must have skill sets:

  • 2+ years of experience as a pre-sales solution architect in the media and entertainment domain (broadcast, OTT and multicast) in the global market
  • Bilingual Spanish/English with strong written and verbal skills
  • Intermediate end to end knowledge of the ecosystem that includes head-end products, video middleware, content delivery network, DRM, video analytics and mobile and STB applications, transcoding, Multicast, Unicast, Streaming protocols and standards, payment gateways, Tokenization, IPTV/OTT Security, and signal acquisition
  • Good communication skills and ability to handle client presentations, training programs and product sessions at industry events
  • Understanding of SSAI, AVOD and FAST channels
  • Knowledge of Ad serving solutions

Additional skills (not required):

  • Prior experience in selling media and entertainment software solutions
  • Prior experience in product management and technical operations
  • The ideal candidate must be willing to travel to customer premises, trade shows etc. as and when required

Setplex is an equal opportunity employer. At Setplex, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture.